Overall Dimensions
Large
Length: 36"
Width: 25.5"
Max. Height: 57.5"
Armrest Height Range
Large: 36" - 49.5"
Seat Dimensions
Large
Length: 20"
Width: 16"
Folded Dimensions
Large
Length: 36"
Width: 10.5"
Height: 40"
User Height Range:
Large: 4.10" - 6.5"
Weight
Large: 25.5 lbs
Weight Limit
Large: 350 lbs
Wheel Size
Large
Front Wheels: 8"
Back Wheels: 8"
Standard Item SKU: #H00000-G1
Large Item SKU: #H200L1A1NS
How does the price of the UPWalker compare with other walkers/rollators?
The UPWalker’s price reflects the fact that it is a truly revolutionary mobility product designed and produced to be durable with quality workmanship and benefits not found in other walkers.
What accessories will my UPWalker come with?
The UPWalker comes with a personal item bag, a beverage holder and a backrest support for sitting.
What is the UPWalker?
The UPWalker is a revolutionary new mobility product that enables users to walk upright in a safer, more secure posture as compared to traditional walkers and rollators that cause users to hunch over.
The UPWalker looks complicated. Is it easy to use?
The UPWalker was designed with user convenience in mind and arrives fully assembled with an easy-to-follow User Guide. After making a few initial set-up adjustments designed to personalize the UPWalker to your user preferences, using the UPWalker requires no more than a few steps to open and close and to use for walking or sitting. All tabs used for making adjustments are clearly defined in gray color.
Is any assembly required?
No, the UPWalker comes fully assembled with an easy-to-follow User Guide. It can be removed from the box, adjusted to your personal desire and used immediately.
Does the UPWalker include a seat?
Yes, a fabric seat that slides front to back for sitting or walking with long strides. Also comes with comfortable backrest support for sitting.
What material(s) is the UPWalker made of?
The sturdy frame is made from aluminum alloy and other quality materials including composite plastic and polyurethane. Many of these materials are used in the automobile and aircraft industries.
Does the UPWalker come with brakes?
Yes, the brakes have comfortable ergonomic handles that stop the rear wheels. The brakes also function as a parking brake for sitting, or standing from seated position.
Does one brake stop both wheels?
No, they function independently and brake only one wheel each.
Does the UPWalker come with reverse brakes?
No
Does the UPWalker include parking brakes?
Yes
Is the UPWalker one size fits all, or is it adjustable?
The UPWalker has easily adjustable-height armrests, handholds that easily pivot for optimal wrist position, and armrests that extend or shorten for the length of your forearm. You only set these preferences once to personalize the unit just for you. The adjustable height armrests come with a “height memory stop” feature so you only set your armrest height once.
Does the height of the armrests adjust independently of each other?
Yes
What are the height ranges for UPWalker users?
The Standard UPWalker is 4'7" to 5'10" and the Large UPWalker is 4'10" to 6'5".
What is the maximum / minimum height of the armrests?
The heights for the armrests on the Standard UPWalker are 43.5" maximum and 32.5" minimum, and the heights for the armrests on the Large UPWalker are 49.5" maximum and 36" minimum.
How much can a user of the UPWalker weigh?
For the Standard UPWalker you can weigh up to 300 lbs., and for the Large UPWalker you can weigh up to 350 lbs.
How high off the ground are the sit-to-stand assist handles?
The sit-to-stand handles on the Standard UPWalker are 30" from the ground, the sit-to-stand handles on the Large UPWalker are 32" from the ground.
Do the wheels lock in place?
The rear wheels lock in place. The front wheels may be locked in place to keep the UPWalker going in a straight line.
Does the UPWalker come with safety reflectors so one can be more easily seen at night?
Yes, and you can order an optional attachable flashlight/taillight if used at night.
Is the UPWalker safer than traditional walkers and rollators?
A research study found that users of the UPWalker felt safer and more secure than they did with a walker or rollator.
How much does the UPWalker weigh?
The Standard UPWalker weighs 23 lbs. and the Large UPWalker weighs 25.5 lbs.
What are the dimensions of the UPWalker?
The dimensions of the Standard UPWalker are 33.5" long (wheel base) x 23.5" wide (outside width), and the dimensions of the Large UPWalker are 36" long (wheel base) x 25.5" wide (outside width).
What is the inside width of the UPWalker?
The inside width of the Standard UPWalker is 17", and the inside width of the Large UPWalker is 19".
What is the narrowest door opening that the UPWalker can pass through?
The Standard UPWalker is 23.5" wide and will go through most doorways, and the Large UPWalker is 25.5" wide and will require wider doorways than the Standard unit.
What are the dimensions of the UPWalker when folded for storage?
The folded dimensions for the Standard UPWalker are 33.5" long x 10.5" wide x 37.5" high, and the folded dimensions of the Large UPWalker are 36" long x 10.5" wide x 40" high.
What are the dimensions of the seat?
The dimensions of the seat on the Standard UPWalker are 18" wide x 11" deep, and the seat dimensions on the Large UPWalker are 20" wide x 13" deep.
What is the height of the seat from the ground?
The height of the seat on the Standard UPWalker is 20" from the ground, and the height of the seat on the Large UPWalker is 21" from the ground.
How large are the wheels?
The wheel size on both of the standard and large UPWalkers is 8" in diameter.
What material are the wheels made of?
The wheels on both the standard and large UPWalkers are made of soft, high-quality TPR rubber (not inflated).
What material are the armrests and handles made of?
The armrests on both the standard and large UPWalkers are made of a comfortable, foam polyurethane material that is easy to clean.
What are the dimensions of the box?
The dimensions of the box for the Standard UPWalker are 30" long x 9.5" wide x 40" high, and the dimensions of the box for the Large UPWalker are 32" long x 10.0" wide x 42.5" high.
What is the shipping weight?
The shipping rate for the Standard UPWalker is 33 lbs., and the shipping weight for the Large UPWalker is 36 lbs.
Can I transport the UPWalker in my car?
Yes, the UPWalker folds easily for storage and transport. It fits in the trunk or back seat of most cars.
Will it fit in my car?
We have found that the UPWalker fits in most cars, unless it is a very small compact car trunk. You can measure the inside of your trunk to be certain. Some people find it easier to place the UPWalker in the back seat of their four door car.
Can I use the UPWalker in my home?
The UPWalker is designed for everyday use in the home or living facility. It will go through standard sized doorways and is easy to maneuver on a variety of surfaces. The UPWalker includes numerous features that make its use indoors comfortable, convenient and safe. The standard and large UPWalkers are longer and heavier than traditional rollators, however, and may not be suitable for use in some multi-level homes, small living quarters such as mobile homes and apartments.
Can I use the UPWalker outdoors?
The UPWalker works very well outdoors. With 8 inch wheels, a sturdy frame and reliable handbrakes, the UPWalker can be used safely on a variety of walking surfaces. The UPWalker includes a seat with backrest, personal item bag and beverage holder that will make your outdoor walking experience convenient and comfortable.
Is the UPWalker designed for user comfort?
The UPWalker is ergonomically designed for user comfort. The UPWalker can be adjusted in several ways to personalize it to the user’s size and preferences. Soft materials are used in the armrests and handholds for user comfort.
Does Medicare cover the UPWalker?
The UPWalker is sold as a cash pay product. You would need to check with your insurance provider to pursue reimbursement.
Will my private insurance cover the UPWalker?
The UPWalker is sold as a cash pay product. You would need to check with your insurance provider to pursue reimbursement.
Can this be covered under my Flexible Spending or HSA account?
We suggest you speak with the administrator of your plan to determine coverage, but medically necessary items are typically covered.
Can the UPWalker be prescribed by my doctor?
Yes, your doctor can prescribe the UPWalker as medically necessary depending upon your diagnosis.
Is the UPWalker FDA approved?
The UPWalker is a Class I device registered with the FDA. FDA approval is not required.
What if I am not happy with my UPWalker?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your UPWalker we will refund you the purchase price at the time of purchase. Return authorization must be made within 30 days of receipt. The unit must be returned in the original box provided, in “like new” condition and not damaged in any way. Some restrictions apply. Check out our Return Policy.
What is the Warranty on the UPWalker?
The UPWalker is covered from top to bottom with a one-year limited warranty. You can find out more information about the warranty on the
